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Noom Support Program

Your Personalized Wellness Partner

Noom Support Program

Noom is a mobile app-based wellness program available at no cost to all Memorial employees and their dependents ages 18 and up. Noom offers personalized coaching, habit support, and wellness tools to help you create sustainable, long-term healthy behaviors, whether you are working toward weight loss, improved nutrition, mindset shifts, or overall wellness.

What You Can Expect With Noom

  • 1:1 coaching for wellness and accountability
  • Psychology-based habit tools to support lasting change
  • Progress tracking designed to complement your GLP-1 plan (if applicable)
  • Education that fits your routine, lifestyle, and goals

Whether you’re actively using GLP-1 medication through LivLite or focusing on overall wellness, Noom meets you where you are and supports sustainable results.

Who Can Use Noom

  • Available at no cost to all Memorial employees and their dependents ages 18 and up who are enrolled in the Memorial Employee Health Plan.
  • Required only for members using weight loss medication through LivLite

You do not need to be on weight loss medication to access Noom.

We’re Here to Support You

For questions about Noom, please reach out to partnersupport@noom.com.

For lifestyle, progress, and wellness support, your Noom coach is available directly in your app.

FAQs

To help navigate the Noom program and features, we have answered some of the most frequently asked questions here:

  1. Is my access to Noom really available at no cost to me?

Yes! Noom will be available to all Memorial employees and their dependents 18 and over who are enrolled in the Memorial Employee Health Plan (MMCP or MCHP).

  1. What is the time commitment for Noom?

You get to choose! On average, the daily time commitment for Noom is approximately 10 minutes a day. 

  1. In what ways can I engage with the Noom app?

Noom takes a holistic approach to helping you make small, daily choices that lead to lifelong healthy routines. In the Noom app, you can engage in multiple ways, such as logging meals, engaging with psychology-backed content and articles, connecting with your 1:1 coach, working out with Noom Move, meditating with Success Kit, and much more!

  1. What topics can I discuss with my 1:1 coach?

Coaches advocate for and help support you during your Noom journey. You can chat with them about any questions you have and across a variety of topics, such as your eating and exercise habits, new ways to introduce health and wellness in your life, goal setting, and staying motivated.

  1. What mobile devices are compatible with Noom?

Android or iOS smartphones running at least Android version 6 or iOS 10.3.3 (iPhone 5s, or newer) are compatible with Noom. Noom also recommends having at least 600MB of free space. Noom will run on with limited functionality on tablets (Android tablets/iPads), and Kindle Fire tablets are not supported. 

  1. Can I integrate my fitness wearable or other devices with Noom?

Noom integrates with major health apps and wearable devices, like Fitbit, Garmin, Apple watch. More information can be found here: noom.com/support/faqs/troubleshooting/syncing-and-compatibility/

  1. What if I already have a paid Noom subscription?

If you are already subscribed to a Noom program and would like to enroll in your sponsored program, please email partnersupport@noom.com with your full name, date of birth and existing account email. Once we confirm your eligibility, we will cancel your paid subscription and issue you a prorated refund. Please note that you will start fresh with a new coaching team and your curriculum will reset.

Enroll now at go.noom.com/enrollmhs