See a Healthcare provider Online Now | MemorialDOCNow®

Virtual visits with a healthcare provider on demand are fast and convenient ways to receive non-emergency care 24/7. No appointment is necessary. Talk to a provider online on your phone, mobile device, or computer for just $49* a visit.

Commonly Treated Conditions

MemorialDOCNow® is for non-emergency, minor medical concerns, including:

  • Allergies
  • Asthma
  • Cough
  • Flu
  • Pink eye
  • Sinus infection
  • Sore throat
  • Urinary tract infection (UTI)

Ways to Access MemorialDOCNow®

MemorialDOCNow now lives within Memorial's patient portal MyChart.
You will need your MyChart login for your MemorialDOCNOW appointments.

MyChart Website

Access MemorialDOCNow by login into MyChart from your computer, tablet or phone browser

MyChart App

Access MemorialDOCNow with Memorial MyChart app on your phone.

MyChart App Icon Find MemorialDOCNow virtual care on demand inside MyChart under Menu


* MemorialDOCNow is free for Memorial MMCP and MCHP insurance users. MemorialDOCNow is not intended for individuals with government-payer programs like Medicare and Medicaid.

Download the MyChart App

The MemorialDOCNow phone app is no longer in service. MemorialDOCNow now lives inside our patient portal, Memorial MyChart. You can download the Memorial MyChart app by following the links below.

 

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Frequently Asked Questions

What services are available with MemorialDOCNow?

MemorialDOCNow powered by KeyCare offers live on-demand video appointment with a healthcare provider. Providers are available 24/7. It’s a convenient way to see a doctor when your doctor’s office is closed, you’re too sick or busy to see someone in person, or even when you are traveling.

Commonly Treated Conditions:
  • Allergies
  • Asthma
  • Cough
  • Flu
  • Pink eye
  • Sinus infection
  • Sore throat
  • Urinary tract infection (UTI)

Can I use MemorialDOCNow for my children and spouse?

Yes. Your spouse and any child over the age of 18 should use or create their MyChart accounts to schedule their MemorialDOCNow appointments.

Log in to MyChart, navigate the Menu, and select “MemorialDOCNow - Virtual Care on Demand”

For pediatric patients a parent or legal guardian would need to schedule the appointment through their adult MyChart account by choosing the. "MemorialDOCNow - Schedule for someone else"  button on the MyChart Menu.

Do you accept my Insurance?

MemorialDOCNow is a self-pay virtual care service. The cost per visit is $49.
MemorialDOCNow is a free service for Memorial MMCP and MCHP insurance users.

MemorialDOCNow is not intended for individuals with government-payer programs like Medicare and Medicaid. Memorial Healthcare System is actively working on expanding our service for those with government-payer programs.

Is MemorialDOCNow secure?

MemorialDOCNow uses a secure server. Your information and your visits will be safe and secure.

Can I use my MemorialDOCNow Login?

Your old MemorialDOCNow login won't work in MyChart. You will need to have a Memorial MyChart account for your MemorialDOCNOW appointments. 

What is MyChart?

MyChart is an online portal that offers personalized and secure access to portions of your medical records. It enables you to use the Internet to manage and receive information about your health. With MyChart, you can:
  • Request medical appointments for your participating Memorial MyChart doctor's office
  • Have access to virtual care on-demand with MemorialDOCNow
  • View your health summary from the MyChart electronic health record
  • View test results
  • Request prescription renewals from your participating Memorial MyChart authorized providers
  • Access trusted health information resources
  • Communicate electronically and securely with your participating Memorial MyChart medical care team

I got locked out of my Memorial MyChart account. What can I do?

Reset your Memorial MyChart password online.

Recover your username online.

If you are having trouble recovering your username or resetting your password please contact call our Memorial Service Desk at 954-276-7676 or email MyChart@mhs.net.

How do I get proxy access for a minor on MyChart?

Parents, legal guardians and caregivers can access the health information of someone they care for. As a proxy, you can manage appointments for a minor or adult. Visit our MyChart proxy access page to learn the steps to get proxy access.

Who is KeyCare?

KeyCare is the on-Demand virtual platform that powers MemorialDOCNow; their healthcare providers are available 24/7 and can see you even if you are out of state.