MemorialDOCNow

See a trusted doctor from your computer or mobile device.

MemorialDOCNow lets you visit a doctor from the comfort of home for just $49 a visit.

Create an Account

Start Your Visit

What is MemorialDOCNowPhone in hand with MemorialDOCNow app

MemorialDOCNow is for non-emergency, minor medical concerns, including:

  • Allergies
  • Asthma
  • Cough
  • Flu
  • Pinkeye
  • Sinus infection
  • Strep throat
  • Urinary tract infection (UTI)

Why Use MemorialDOCNow

24hour_iconAvailable 24 hours a day, 7 days a week

Stopwatch_icon10-minute average wait time

RX_iconDoctors can diagnose and write prescriptions

Wallet_iconJust $49 a visit

How to Get Started

  1. Visit from your desktop computer or download the app
    applestoreGoogle_Play
  2. Set up your account
  3. Login and enter your medical history
  4. Start your visit with a physician

Frequently Asked Questions

What is MemorialDOCNow?

It’s a live video chat with a physician. With MemorialDOCNow you can see a doctor face-to-face online. No appointment is necessary and you can use it at any time 24/7. It’s a convenient way to see a doctor when your doctor’s office is closed, you’re too sick or busy to see someone in person, or even when you are traveling.

How can the doctor make a diagnosis online?

Just as in the office, a diagnosis is made based on your visit. For your minor medical conditions, a doctor will review your history and ask you questions. Based on your symptoms and discussion, the doctor will make a diagnosis and recommendation for treatment. The doctor may even prescribe medications if deemed necessary. Prescriptions can be sent to the pharmacy of your choice.

Who are the doctors on MemorialDocNow?

All doctors are board-eligible physicians. You can view their profiles and see their education and experience. The physicians providing clinical services on MemorialDOCNow are all affiliated with Memorial Healthcare System, Joe DiMaggio Children’s Hospital or our partner American Well Online Care Group.

Can I use MemorialDOCNow for my children and spouse?

Yes. Your spouse and any child over the age of 18 who is on your health insurance, should create a separate account using your insurance subscriber ID. Parents and guardians can add their children who are under age 18 to their account and have doctor visits on their behalf. Simply navigate to “My Account,” select “My Profile,” and scroll down to the “Add Children” area.

When would I use MemorialDOCNow?

For non-emergency conditions, you may use MemorialDOCNow at your convenience. Use MemorialDOCNow when it works best for you. For example:

  • I think I should see a doctor, but can’t fit it into my schedule
  • My doctor’s office is closed
  • I’m traveling and staying in a hotel
  • I have children at home and can’t leave them

Is MemorialDOCNow secure?

MemorialDOCNow uses a secure server. Your information and your visits will be safe and secure.