Outpatient Behavioral Health

Whole-person outpatient behavioral care for trauma, mood and thought disorders, and substance use disorders.

Memorial Outpatient Behavioral Health Center offers therapy, medication management, care coordination, and community supports to help people with mental health conditions live full, productive lives.

At Memorial Healthcare System, our new, state-of-the-art Outpatient Behavioral Health Center provides compassionate, whole-person care for youth ages 14+ and adults. Our professional, multicultural, multidisciplinary team includes licensed clinical therapists, board-certified psychiatrists, psychiatric nurse practitioners, social workers, care coordinators, nurses, pharmacists, a primary care advanced practice nurse practitioner, and certified peer specialists.

We offer psychiatric evaluations, individual and group therapy, family counseling, medication management, and specialized programs for addiction, trauma, and mood and thought disorders. Our cutting-edge interventions for treatment-resistant depression include transcranial magnetic stimulation and Spravato. In addition to clinical programs, our community-facing Rebels Drop-in Center—staffed by certified peer specialists and open 365 days a year—offers a safe place for support, arts, and activities.

Grounded in evidence-based care and a focus on coordination of care, we help each person build practical skills, strengthen resilience, and regain functioning while receiving coordinated support close to home.

How to Get Started

Getting Started: Same-Day Access

The easiest way to begin services is through our Same-Day Access Program, available Monday-Thursday, 8 am - 4 pm. Appointments are also available on Fridays.

Walk-in Process

When you arrive, you’ll meet with a counselor who asks basic questions to confirm eligibility and insurance coverage. If you are uninsured or need financial assistance, you will meet with an eligibility counselor who can help you apply for a grant.
Next, staff will collect medical history, complete rooming, perform a drug screen, and guide you through a comprehensive biopsychosocial intake assessment with a licensed clinical therapist.
The full intake process typically takes about 90 minutes. Wait times vary because services are first-come, first-served. Arriving earlier in the day increases your chance of same-day completion.

Online Option

You may also complete our new New Patient Screening Form online.
A staff member will call you only if you request outreach to provide more information or same-day access instructions.
Completing the form does not automatically schedule an appointment.

Next Steps

Psychiatric evaluation: After the therapist intake, you'll be scheduled for a psychiatric evaluation with a psychiatrist or psychiatric nurse practitioner. This part of our comprehensive assessment is to determine the best fit for your care.
Timeline: The psychiatric evaluation typically occurs within 7–10 days of your intake. If medications are recommended, they begin after this visit.
Orientation and therapy: You’ll also be scheduled for orientation and receive your first appointment with a therapist, depending on the program you’re entering.
Important note: The intake assessment completes your admission to the clinic, but it is not the visit where medications are started.

What to Bring to First Visit?

Here are the things you need to bring with you when you come to the clinic:

Photo ID and insurance card (e.g., driver’s license, passport, state ID)
Proof of residence if available (e.g., utility bill or mailed document).
Current medications. List names, doses, and how you take them.
Referral if one was provided by another provider.
Plan for time and expect to be at the clinic about 2-3 hours for your first visit.

Documents for grant eligibility and income verification.

If you are uninsured and would like to apply for grant funding, bring one of the following for each household member age 18 and older:

Most recent pay stubs (minimum of two).
Most recent bank statements (minimum of two).
Most recent tax return or W-2.
Recent benefits award letter showing public assistance or disability (SSI, SSDI, SNAP, TANF), child support, or unemployment.
Proof of pension or retirement income.

Sliding Fee, Grant Funding, and Payment Information

Memorial Outpatient Behavioral Health offers grant-funded support and a Sliding Fee program to help eligible patients access care based on income, financial hardship, and residence. Certain grants are restricted to residents of Broward County. Eligibility determines whether a patient may receive free or reduced-cost services.

Patients with insurance accepted by our clinic will receive care according to their plan. Patients who have insurance that we do not accept will be offered a referral to an appropriate provider; we do not provide ongoing treatment for plans outside our accepted payer network. Patients without insurance who do not meet grant or sliding-fee eligibility are responsible for paying out of pocket for services.

To determine eligibility for grant funding or the Sliding Fee program, please bring documentation for income verification as described in the What to Bring section. These documents may include pay stubs, bank statements, tax returns, benefits award letters, proof of pension, verification of homelessness, or other materials listed for household members age 18 and older. Staff can help review documents during intake to confirm eligibility.

Download the Behavioral Health Sliding Fee Discount Policy and Sliding Fee Schedule for full details, eligibility criteria, and required documentation.