Patient Education and Resources
Oncology Medical Home
In our ongoing effort to ensure the highest quality cancer care for our patients, Memorial Cancer Institute has chosen to participate in a program called Oncology Medical Home.
Read about more about Oncology Medical Home | Lea mas sobre Hogar Médico Oncológico (OMH) en español
Online cancer treatment support videos
We have made educational and instructional videos available to our cancer patients. These videos contain helpful information throughout your cancer journey. You can find videos on chemotherapy side effects support, surgical drain care education, lymphedema management, and more.
To access your cancer treatment support videos; log in to MyChart > Your Menu > Search: Online Oncology Binder or ask your patient Navigator for access.
Billing Disclosures – No Surprises Act
Effective January 1, 2022, the No Surprises Act, which Congress passed as part of the Consolidated Appropriations Act of 2021, is designed to protect patients from surprise bills for emergency services at out-of-network facilities or for out-of-network providers at in-network facilities, holding them liable only for in-network cost-sharing amounts. The No Surprises Act also enables uninsured patients to receive a good faith estimate of the cost of care. Read About the Surprise Act
Memorial Healthcare System's Financial Services department can help with you any of the following:
- Questions regarding your hospital bill or copies of your bill
- Financial assistance
- Insurance and charges
- Payment arrangements
- Status of your account
Please call 954-276-5501, Monday - Friday between from 9 am - 7 pm.
Receive appointment reminders on your cell phone by signing-up for text messages in one easy step.
Text Memorial 62262 to start receiving reminders.
Patient- and Family-Centered Care at Memorial
Patient- and family-centered care (PFCC) is a way of thinking about the relationships between patients, their families and the people who provide healthcare services. PFCC is a philosophy of healthcare that Memorial Healthcare System believes best serves the needs of our patients and their families, as well as our employees and physicians.
The participation of patients and family members on our Advisory Council is very important to enhancing the quality of the healthcare experience. If you're interested in becoming involved or would like more information, visit our PFCC Advisory Council page or call our office at 954-265-3000.
- American Cancer Society (ACS)
- Be the Match
- Leukemia Lymphoma Society (LLS)
- NCCN National Comprehensive Cancer Network
The American Cancer Society Road To Recovery program provides transportation to and from treatment for people with cancer who do not have a ride or are unable to drive themselves.
How the Program Works
- Patients must be traveling to a cancer-related medical appointment.
- A caregiver may need to accompany a patient who cannot walk without help, or is under age 18.
- Coordinate a ride with an American Cancer Society volunteer driver.
- Coordinate a ride with a local organization that has partnered with us to provide transportation.
- Refer you to a local resource you can contact for help.
Note: It can take several business days to coordinate your ride, so please call well in advance of your appointment date.
Visit the American Cancer Society Road To Recovery or call 1-800-227-2345 to find a ride near you.
Gilda's Club South Florida
Gilda's Club South Florida offers free programs and services for men, women, and children impacted by cancer. Our innovative program is an essential complement to medical care, providing support groups, healthy living workshops, educational programs, and social activities, all free of charge. Support groups and programs take place in our downtown Fort Lauderdale location as well as at off-site locations in Weston, Deerfield Beach, Holy Cross Hospital, and Davie.
Visit Gilda's Club South Florida or call 954-763-6776.