Service Animals and Emotional Support Pets
|Covered by the Americans with Disabilities Act and recognized by the Department of Justice, Federal Law, State Law and Memorial Healthcare System.||Yes
Has received extensive training and recognized by Memorial Healthcare System and meets specific criteria.
|Trained on specific tasks to keep individuals with disabilities independent.||Yes||Yes||No|
|Trained to assist just one person.||Yes||Yes*
Has multiple handlers but only one handler controls the Therapy Animal at a time.
|May stay with a patient overnight.||Yes||No||No|
|Needs to tolerate a wide range of environments and experiences.||Yes||Yes||No|
|There are areas in our hospitals animals are not allowed to go (i.e., Neonatal Intensive Care Units, Hematology/Oncology and Transplant Units, and other areas due to special situations or circumstances as indicated by the leadership of that facility and/or unit).||Yes||Yes||Yes|
|Must have prior approval to visit a patient/enter Memorial Healthcare System.||No||Yes
Must have approval by the patient/family.
Must have the advanced approval of the nurse manager or designee of the unit you are going to visit. 24 hour notification and approval is preferred.
|Only one animal allowed with a patient.||Yes*
On rare occasions there may be justification for the owner/handler to have two (2) service animals.
There are times that the Therapy Animal interacts with multiple individuals at a time.
|(i.e. no uncontrolled barking, growling, running around, jumping on people). If not, animal will need to be removed. The healthcare system has the right to remove any animal that poses a threat or harm in any of the facilities.||Yes||Yes||Yes|
|Must be clean, free of ticks, with no open skin lesions. No coughing, vomiting or diarrhea.||Yes||Yes||Yes|
|Animals are strongly discouraged to stay off of the patient’s bed if the patient has open and/or healing wounds or other health issues deemed by our medical and nursing staff.||Strongly discouraged to stay off of the bed to prevent patient infection and other medical issues.||Strongly discouraged to stay off of the bed to prevent patient infection and other medical issues.||Strongly discouraged to stay off of the bed to prevent patient infection and other medical issues.|
|Appropriate measures need to be taken if the animal is on a patient’s bed. Patient needs to clean their hands prior to and after the visit.||Yes||Yes||Yes|
We understand how important service, therapy animals, emotional support animals and pets are in the healing process. Memorial Healthcare System has initiated new guidelines to promote a positive visit into our facilities, please refer to the chart below.
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