Patient Support

Memorial is committed to supporting you and your family.

Memorial Healthcare System embraces the philosophy of patient- and family-centered care. We believe providing support for you and your family improves the healthcare experience. Our support services make care easier, allowing you to focus on healing.

Interpreter Services

Being able to communicate with your healthcare team is essential. Effective communication helps you understand your condition and treatment. It also allows you to let your healthcare providers know your needs and preferences.

At Memorial, you have access to foreign language and American Sign Language interpreter services 24 hours a day.

Special Needs Services

Memorial provides support for people who have a disability or impairment. Our accessibility and special needs services include alternate call systems to signal nursing staff. We also provide large-button phones and phones for the speech and hearing-impaired.

If you need assistance at any time, please ask your nurse or healthcare provider.

Service Animals

Animals can help people with disabilities live independently. They can also provide companionship and ease mental health issues such as depression and anxiety.

We recognize patients’ needs for animal support and allow animals into our hospitals under certain conditions. Read our guidelines on service, therapy and emotional support animals.