Specialty Pharmacy Operating Hours: Monday - Friday, 8 am - 4:30 pm At Memorial Specialty Pharmacy, we know that living with an illness can be difficult. That’s why we are here to help. Our goal is to support you and your doctor so you can receive the best possible care. We offer patients injectable, oral and infused specialty medications for rare or complex medical conditions, like cancer or multiple sclerosis. Since these type of drugs require special storage and handling, we use special packaging and free expedited shipping in order to ensure the effectiveness of your medication. Our pharmacists are specialists in the medications you are taking and are here to help and make it as convenient as possible. We are available 24 hours a day, 7 seven days a week to help with your personal medication needs. We appreciate the opportunity to be your full-service Specialty Pharmacy throughout your therapy. For more information, please call us at 954-276-6779 or toll-free at 844-840-1815. In order to help you manage your condition, we offer comprehensive clinical medical management services, including: Adherence monitoring: We can assist you in remembering to take your medications. Patient-specific education: Our pharmacists are specialists in the medications you are taking and can provide valuable educational resources. Physician collaboration: We work closely with your doctor to ensure you get the most benefit from your medication therapy. Continual quality assurance and improvement: A pharmacist will periodically contact you discuss how we can improve our services to you. Conditions and Medical Specialties We Service Bone marrow transplant Solid organ transplants (e.g., Renal, heart) Oncology (Cancer) Hematology (Blood disorders) Pulmonology (e.g., Cystic fibrosis) Endocrinology (e.g., Growth hormones) Infectious diseases (e.g., Hepatitis C, HIV) Inflammatory disorders (e.g., Dermatology, gastroenterology, rheumatology) Lipid disorders Neurology (e.g., Multiple sclerosis, Botox indications) Musculoskeletal disorders (e.g., Osteoporosis) Why Choose Memorial Specialty Pharmacy Free home delivery Free supplies Personalized service Financial assistance to qualifying patients Insurance benefits research, including prior authorizations Proactive refill reminders Access to disease-specific pharmacist Access to pharmacy monitoring clinics Convenient coordination of your prescription with your physician's office Enhanced care coordination How to Fill a New Prescription Your doctor can fax a copy of your prescription to 954-276-9774 or call our Specialty Pharmacy at 954-276-6779. In addition, you can call our Specialty Pharmacy and request that we contact your doctor to obtain a new specialty prescription. Medications are usually shipped with free expedited delivery within 24 to 48 hours after we receive your complete prescription. Additional supplies you need to administer your medications are included, such as sharps containers, alcohol swabs, Band-Aids and administration gloves. We coordinate delivery of your specialty medications to your home, your doctors’ office or an approved alternate location. If your medications require special handling or refrigeration, they will be packaged and shipped accordingly. If you cannot be there to accept the package, we can arrange for it to be left at your home or an approved alternate location. Ordering Refills A pharmacy representative will call you to schedule your delivery at least a week before your next refill. During this call, they will confirm you are still taking the medication, that your doctor has not changed the dose, and that you are not having any unmanageable side effects. To request a refill, please either call 954-276-6779 or email us at email@example.com and a member of our team will be more than happy to assist you. Feedback Memorial Specialty Pharmacy is fully committed to providing unsurpassed levels of service and superior patient care, and your feedback is invaluable in measuring our performance. To request a Customer Satisfaction Survey, please call 954-276-6779 or email us at firstname.lastname@example.org and a member of our team will be more than happy to assist you. Your assessment will help us further improve all aspects of our service. Notice of Privacy Practices View the MHS Privacy Notice to learn how we protect and manage your personal medical information. View the Medicare and Prescription Drug Coverage and Your Rights to learn how we can provide services under your Medicare Part D Coverage. You can reach Memorial Specialty Pharmacy 24 hours a day, 7 days a week by calling our toll-free number at 844-840-1815.