Privacy Policy for our Foundations
Memorial Foundation and Joe DiMaggio Children’s Hospital Foundation (collectively, the “Foundations”) are committed to respecting the privacy of our donors, prospective donors, patients and families who engage with us, volunteers, event participants, and others who support or interact with the Foundations.
This Privacy Policy describes the types of personal information we may collect, how we use and share that information, and the choices available to you regarding your information.
About the Foundations
Memorial Foundation and Joe DiMaggio Children’s Hospital Foundation are nonprofit organizations that provide philanthropic support to Memorial Healthcare System and its hospitals, programs and services. Although the Foundations are separate nonprofit organizations, they work closely with Memorial Healthcare System to advance their charitable missions.
This Privacy Policy applies only to personal information collected or maintained by the Foundations through our fundraising and philanthropic activities, events, communications, websites and other interactions with you.
Information We Collect
Depending on your relationship and interactions with us, the Foundations may collect information such as:
- Name, address, telephone number, email address and other contact information;
- Donation and pledge information, including gift amounts, dates, designations and giving history;
- Tribute, memorial and recognition information;
- Payment and transaction information necessary to process charitable contributions;
- Information about participation in Foundation events, programs, committees or volunteer activities;
- Communication preferences and information about your interactions with the Foundations;
- Professional, business, family or philanthropic information that you provide to us or that is available from public sources;
- Information used for donor and prospective donor research, relationship management and engagement;
- Information you provide when requesting information, sharing a story, completing a form, registering for an event or otherwise communicating with us; and
- Information collected through our websites and digital services, such as browser or device information and website usage information.
We may also receive information from Memorial Healthcare System as permitted by applicable law and consistent with the relationship between the Foundations and Memorial Healthcare System.
How We Use Information
The Foundations may use personal information to:
- Process, acknowledge and receipt charitable gifts and pledges;
- Honor donor preferences and gift designations;
- Provide appropriate donor recognition and stewardship;
- Communicate about the impact of philanthropy, Foundation activities, events and opportunities to support our mission;
- Develop and maintain relationships with donors, prospective donors and other supporters;
- Conduct fundraising, prospect research and philanthropic planning;
- Administer events, programs, volunteer activities and other Foundation initiatives;
- Maintain accurate records and communication preferences;
- Evaluate and improve our fundraising programs and communications;
- Protect against fraud, unauthorized transactions and other misuse;
- Meet accounting, auditing, tax, legal, regulatory and other compliance requirements; and
- Carry out the charitable purposes and operations of the Foundations.
Our Relationship with Memorial Healthcare System
The Foundations work closely with Memorial Healthcare System to support its hospitals, programs, services, patients and families. In furtherance of these charitable purposes, information may be shared between the Foundations and Memorial Healthcare System when appropriate and permitted by law for activities such as fundraising, donor engagement, gift administration, stewardship, financial administration, compliance and Foundation operations.
The Foundations and Memorial Healthcare System take appropriate steps to protect the confidentiality and security of information shared in connection with these activities.
Patient Information and HIPAA
Memorial Healthcare System is a healthcare provider subject to the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and other laws governing the privacy and security of patient health information.
Memorial Healthcare System may use or disclose certain patient information for fundraising purposes as permitted by HIPAA and other applicable law. Individuals have the right to opt out of receiving fundraising communications based on such information.
If you prefer not to be contacted for future fundraising requests, please email JDCHFoundation@mhs.net or MHSFoundation@mhs.net with your name, address, phone number, and email address. There is no requirement that you agree to accept fundraising communications, and we will honor your wish for removal after we receive your request.
The Foundations will use information received from Memorial Healthcare System in accordance with applicable privacy laws and the requirements governing its disclosure and use.
This Privacy Policy does not replace or modify Memorial Healthcare System’s Notice of Privacy Practices, which describes how Memorial Healthcare System may use and disclose protected health information and explains patients’ rights regarding that information.
How We Share Information
We may share personal information, as appropriate, with:
- Memorial Healthcare System, as described above;
- Vendors and service providers that perform services on behalf of the Foundations, such as donation processing, database management, mailing and fulfillment, email communications, event management, technology services and other operational support;
- Professional advisers, auditors, attorneys and other parties assisting the Foundations with legal, financial, regulatory or operational matters;
- Government agencies, courts or other parties when disclosure is required by law, subpoena, court order or other legal process; and
- Other parties when you authorize or direct us to share your information.
When third parties process personal information on our behalf, we expect them to use the information only for authorized purposes and to appropriately protect its confidentiality and security.
Donor Recognition and Anonymity
The Foundations value the opportunity to recognize and thank donors for their generosity. Depending on the nature of a gift or activity, donor names may be recognized in Foundation publications, donor recognition displays, event materials, annual reports or other communications.
Donors who wish to remain anonymous or who do not want their names publicly recognized may communicate that preference to the Foundations. We will make reasonable efforts to honor donor anonymity and recognition preferences, subject to legal, financial reporting and other applicable requirements.
Your Communication and Privacy Preferences
We want to communicate with you in ways that respect your preferences.
You may contact the Foundations at any time to:
- Request that we stop sending fundraising solicitations or certain other communications;
- Unsubscribe from email communications;
- Update or correct your contact information;
- Change your communication preferences;
- Request that your name not be publicly recognized in connection with a gift; or
- Ask questions about how the Foundations use your personal information.
Instructions for unsubscribing from electronic communications may also be included in the communications you receive.
A request to stop fundraising communications will not necessarily prevent the Foundations from contacting you regarding an existing gift, pledge, transaction, tax receipt, event registration or other administrative matter.
Data Security
The Foundations use reasonable administrative, technical and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration or destruction.
No method of transmitting or storing information can be guaranteed to be completely secure. Accordingly, while we take appropriate measures to protect personal information, we cannot guarantee the absolute security of information transmitted to or maintained by the Foundations.
Data Retention
The Foundations retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected and to support our charitable, operational, legal, accounting and recordkeeping obligations.
Certain information relating to charitable gifts and donor relationships may be retained for an extended period or permanently when appropriate for gift administration, historical records, donor intent, stewardship, tax, accounting or legal purposes.
Website and Digital Information
When you visit Foundation webpages or use online services associated with the Foundations, certain information may be collected automatically through cookies and similar technologies. This may include information about your browser, device, IP address, pages visited and interactions with the website.
Such information may be used to operate and improve our websites, understand how visitors use our digital services, measure the effectiveness of communications and provide relevant content.
Our websites may contain links to websites or services operated by third parties. The privacy practices of those third parties are governed by their own privacy policies, and the Foundations are not responsible for the privacy practices of third-party websites or services.
Payment Information
When you make a donation online, payment information may be collected and processed by the Foundations or by third-party payment processors and service providers that assist us in completing the transaction. The Foundations use appropriate safeguards and service providers to protect payment information consistent with applicable payment-card and security requirements.
Children’s Privacy
The Joe DiMaggio Children’s Hospital Foundation supports a children’s hospital, but Foundation websites and fundraising activities are not directed toward collecting personal information online from children under age 13.
If we learn that personal information has been collected online directly from a child under age 13 without appropriate parental or legal guardian consent, we will take appropriate steps to delete or otherwise address that information in accordance with applicable law.
This provision does not apply to information about pediatric patients that Memorial Healthcare System maintains as part of providing healthcare services. Such information is governed by Memorial Healthcare System’s Notice of Privacy Practices and applicable law.
Public Records and Other Legal Disclosures
The Foundations may disclose information when required by applicable federal, state or local law or pursuant to a valid legal request.
Because of the Foundations’ relationship with Memorial Healthcare System, a public healthcare system, certain records held by or relating to the Foundations may also be subject to Florida public records laws. The Foundations will protect personal information to the extent permitted by law and will disclose information when legally required to do so.
Changes to This Privacy Policy
The Foundations may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements or operations. When we make changes, we will update the effective date shown at the top of this policy.
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy, wish to update your information or communication preferences, or wish to opt out of fundraising communications, please contact:
Memorial Foundation and Joe DiMaggio Children’s Hospital Foundation
3329 Johnson Street
Hollywood, FL 33021
Telephone: 954-265-3454
Memorial Foundation:
mhsfoundation@mhs.net
Joe DiMaggio Children’s Hospital Foundation:
jdchfoundation@mhs.net
State Disclosures
Your gift is very much appreciated and fully deductible as a charitable contribution. A copy of our latest financial report may be obtained by writing Memorial Foundation, 3329 Johnson Street, Hollywood, FL 33021 (954) 265-3454. If you are a resident of one of these states, you may obtain financial information directly from the state agency: FLORIDA – A COPY OF THE OFFICIAL REGISTRATION AND FINANCIAL INFORMATION MAY BE OBTAINED FROM THE DIVISION OF CONSUMER SERVICES BY CALLING TOLL-FREE, 1-800-435-7352 (800-HELP-FLA) WITHIN THE STATE OR VISITING www.floridaConsumerHelp.com. REGISTRATION DOES NOT IMPLY ENDORSEMENT, APPROVAL, OR RECOMMENDATION BY THE STATE. Florida Registration # CH4059.