MyChart Biometrics or Passcode
Log in with fingerprint, facial recognition, or a PIN
If you don't like having to remember a username and password, you have several other login options to choose from. For example, you can choose to log in using a passcode (a 4-digit personal identification number), fingerprint, or facial recognition.
Set Up a Passcode (PIN):
- Log in to the MyChart app on your device, using your existing username and password.
- Go to Account Settings, which you can find by searching the menu.
- Select the Use Passcode option to toggle it on.
- Set your passcode as instructed.
Set Up Fingerprint Login:
- Log in to the MyChart app on your device, using your existing username and password.
- Go to Account Settings, which you can find by searching the menu.
- Select the Use Biometric Login or Fingerprint option to toggle it on.
The next time you try to log in on the mobile app, you will be prompted for your fingerprint instead of your username and password.
Set Up Face ID:
- Log in to the MyChart app on your device, using your existing username and password.
- Go to Account Settings, which you can find by searching the menu.
- Select the Face ID option and toggle it on.
The next time you try to log in using the mobile app, you will be prompted for Face ID instead of your username and password.