Memorial MyChart Telehealth

All Memorial Physician Group (MPG) adult specialty offices and Memorial Primary Care facilities are accepting telehealth and telephone visits. Call your doctor's office to schedule an appointment.

How does Memorial MyChart Telehealth work?

Smart Snippet: Video
Datasource: How telehealth through MyChart works      
 

Memorial MyChart Telehealth allows you to have an appointment with your Memorial medical provider through a secure video link via the MyChart App or desktop portal. You can request or be scheduled a video appointment for:

  • Follow ups to a procedure or new medication
  • Reviewing lab results
  • Talking to support services
  • Non-emergency or minor medical concerns

What do I need for my Memorial MyChart Telehealth appointment?

For your video appointment you will need:

  • A smart phone, tablet or computer with video and audio capabilities (please check if your device is charged before the appointment)
  • An appointment link (emailed or available in your MyChart app)
  • A quiet and private place to talk
  • WiFi access (video appointments require a good internet connection)
  • MyChart access. You can access MyChart through the portal at MyChart.MHS.net, or through the MyChart app

How do I start my Memorial MyChart Telehealth appointment?

About 15-minutes before your appointment, you should:

  • Access MyChart portal or app
    • On your mobile, go to the MyChart app and click on the appointment icon
    • Or on your computer log in to the Memorial MyChart portal at MyChart.MHS.net and go to Visit > Office and Hospital Visits
  • eCheck-in: Follow the steps to review, update and e-sign
  • Confirm appointment and test video
    • If you are on a computer you may be prompted to install a browser extension to connect to your camera for the appointment
  • Begin visit

How do I cancel or reschedule my Memorial MyChart Telehealth appointment?

To cancel or reschedule your telehealth appointment, please call your doctor’s office or cancel through Memorial MyChart.

What if I don't have a Memorial MyChart account?

If you don’t have a Memorial MyChart account, please ask your provider for a code or visit MyChart.MHS.net and click SIGN UP NOW.

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