Memorial MyChart Telehealth

All Memorial Physician Group (MPG) and Memorial Primary Care practices are accepting telehealth, telephone and in-person appointments. Call your doctor's office to schedule an appointment.

How does Memorial MyChart Telehealth work?

Smart Snippet: Video
Datasource: How telehealth through MyChart works      
 

Memorial MyChart Telehealth allows you to have an appointment with your Memorial medical provider through a secure video link via the MyChart App or desktop portal. You can request or be scheduled a video appointment for:

  • Follow ups to a procedure or new medication
  • Reviewing lab results
  • Talking to support services
  • Non-emergency or minor medical concerns

What do I need for my Memorial MyChart Telehealth appointment?

For your video appointment you will need:

  • A smart phone, tablet or computer with video and audio capabilities (please check if your device is charged before the appointment)
  • An appointment link (emailed or available in your MyChart app)
  • A quiet and private place to talk
  • WiFi access (video appointments require a good internet connection)
  • MyChart access. You can access MyChart through the portal at MyChart.MHS.net, or through the MyChart app

How do I start my Memorial MyChart Telehealth appointment?

About 15-minutes before your appointment, you should:

  • Access MyChart portal or app
    • On your mobile, go to the MyChart app and click on the appointment icon
    • Or on your computer log in to the Memorial MyChart portal at MyChart.MHS.net and go to Visit > Office and Hospital Visits
  • eCheck-in: Follow the steps to review, update and e-sign
  • Confirm appointment and test video
    • If you are on a computer you may be prompted to install a browser extension to connect to your camera for the appointment
  • Begin visit

How do I cancel or reschedule my Memorial MyChart Telehealth appointment?

To cancel or reschedule your telehealth appointment, please call your doctor’s office or cancel through Memorial MyChart.

What if I don't have a Memorial MyChart account?

If you don’t have a Memorial MyChart account, please ask your provider for a code or visit MyChart.MHS.net and click SIGN UP NOW.

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