Patient and Family Advisory Council

About the Patient and Family Advisory Councils

The participation of patients and family members on our Advisory Councils is very important to enhancing the quality of the healthcare experience. As a council member, you can:

  • Work along with healthcare professionals to tackle issues that are easier to see from "the other side of the bed"
  • Identify things that are more important to patients and families than healthcare professionals may have realized
  • Be an important part of helping us to continually improve our healthcare services to you, your family and our community

With your input, we can design programs and services that meet real healthcare needs as patients and families define them.

Roles for Advisors

There are many kinds of advisory roles that you can play besides being on a formal committee. You may wish to participate in other activities – for example, providing training to professionals or reviewing written materials. Opportunities to build your skills in new areas may be something you really want to do. Here are some examples:

  • Members of task forces
  • Advisory board members
  • Program evaluators
  • Co-faculty for staff education
  • Mentors for other families
  • Grant reviewers
  • Reviewers of audiovisual and written materials
  • Participants in focus groups
  • Members of committees hiring new staff
  • Fundraisers
  • Participants at conferences and working meetings
  • Participants in quality improvement initiatives

To apply for a position as an Advisor, click here for a downloadable form.

Joining the Patient and Family Advisory Councils

We're Looking for People Who Have:

  • A desire to make a positive difference in the healthcare system
  • A positive approach and the ability to see many different points of view
  • Enthusiasm about the hospital's mission of excellence, quality, safety, community focus and customer satisfaction
  • The ability to share both positive and negative experiences in a constructive way
  • The ability to communicate, listen to, and work with families and staff whose background, experiences, and styles may be very different from their own
  • A willingness to share their own experiences with others
  • An attitude that values partnership and teamwork

Advisors attend a volunteer orientation, at which several important aspects of privacy and confidentiality, as well as safety and other organizational priorities and practices, are discussed. The Volunteer Services department also conducts a background check and provides you with a hospital ID badge, indicating you are a patient/family advisor.

Apply Today

If you are interested in becoming an advisor, please complete the downloadable application form below and return it to us via e-mail, fax, or postal mail:

E-mail: PFCC@mhs.net
Phone number: 954-265-3000
Fax number: 954-965-6468

Memorial Healthcare System
Department of Quality and Patient Safety
3501 Johnson Street
Hollywood, FL 33021

Once we have received your form, a member of our staff will contact you to continue the application process, which includes a personal interview and background check.