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Memorial Healthcare System Standards of Behavior

All members of the healthcare team at MHS function together as one, to reach the goal of providing very good care to our patients. No matter what our job responsibility, each one of us is just as important as the next. We strive for 5's. We are "simply the best" in the eyes of our customers. A set of behavior standards has been developed for all members of the healthcare team. They are founded on specific customer service behaviors important in achieving our MISSION, VISION and CORE VALUES.